This Privacy Policy describes how AuraxAI financial platform gathers, uses, and protects personal data from visitors and registered users. We are committed to privacy by collecting only necessary information, securing data strongly, and being transparent about our data practices.

1. Data Controller Details

The AuraxAI platform operator is responsible for managing your personal information. For questions about your data privacy rights, please contact our support team via the website footer or email . You may also lodge a complaint with your local data protection authority if needed.

2. Categories of Data Collected

By signing up, completing forms, or using our services, you agree to our collection and handling of certain personal details, which include:

identity information — first and last names;
contact details — email and phone number;
account preferences — watchlists, alert settings, notification options, affiliate status;
technical data — IP address, browser type, device identifiers, referral sources, cookies, and platform usage records.

3. Reasons for Processing Data

We process your personal data mainly for the following reasons:

setting up and managing your AuraxAI account and delivering requested services;
providing updates on products, security alerts, newsletters, and marketing messages with your consent;
protecting the platform against fraudulent activity, misuse, or unauthorised access, and meeting legal obligations.

4. Data Retention Period

Personal information is retained only as long as necessary to fulfil these objectives or comply with legal obligations. Account information remains stored during account activity and briefly afterward for reactivation or compliance purposes. Afterwards, the data is deleted or permanently anonymised.

5. Sharing Data with Third Parties

Personal data is shared solely with dependable partners, such as hosting providers, analytics software, email services, customer assistance, and fraud prevention agencies, all governed by strict agreements to ensure platform functionality. We may also disclose data to authorities when required by law. We never sell or distribute personal data to behavioural marketing companies.

6. Your Rights Regarding Data

If you reside in Australia, you have specific rights concerning your personal data, including the following:

the ability to access, modify, or delete your personal data;
the option to restrict or object to particular processing activities;
the right to data portability and to withdraw consent at any time for processing based on consent.

To exercise your data rights, please reach out at using the email linked to your account. We might ask for identity verification before processing your request.

7. Use of Cookies and Similar Tools

Our site uses cookies and related technologies to enable core functions (like session control and protection), collect usage data, and improve service delivery. You can adjust your cookie preferences anytime through your browser settings; however, disabling essential cookies might affect your access to certain features.

8. Changes to This Policy

This policy may be updated periodically to reflect service enhancements, technological shifts, or legal changes. The latest version will always be available here with its effective date noted. Major updates may be communicated to registered users via email or platform alerts.

Notice on the Protection of Your Personal Information